We are proud of the people we have worked with and projects we have delivered. Scroll down to look.
NSW Department of Communities and Justice
We helped with: NSW state-wide stakeholder engagement to determine community and service sectors needs and wants for implementation of Closing the Gap Target 13—the target objective is by 2031, the rate of all forms of family violence and abuse against Aboriginal women and children is reduced at least by 50%, as progress towards zero.
Approach: Design and implementation of stakeholder engagement and communications strategies for the participation in focus groups and interviews with the project team. Our methodology included a desktop review, several project meetings with the Department and key stakeholders, Aboriginal Legal Services NSW/ACT, and co-facilitation of a visibility and leadership masterclass with Nganya partner organisation.
We engaged Aboriginal and non-Aboriginal subject-matters experts including those with lived experience, DFV support workers, health clinicians, consumer and service advocates, and academics state-wide to understand stakeholders’ personal and professional experience in various geographical locations in NSW.
Outcome: Final report of engagement methodology, data analysis and recommendations to inform the jurisdictional implementation of Closing the Gap Target 13 in NSW.
Advisory - NSW Department of Communities and Justice
Allies in Action
We helped with: Organisation leaders exploring systemic oppression, anti-racism, and allyship in Australia from the lived experiences of Aboriginal people and communities. The program supported leaders to gain clarity on the issues they lacked knowledge of, build confidence as they lean into conversations about race and social policy.
Our approach: We hosted masterclasses with guest speakers and educators, live Q&As, and supported leaders with ‘out of session work’ over an 8-week period. We encouraged our leaders to confront the unspoken truth, build relationships, deep dive into the information through critical reflection, and lean into what they could influence.
Outcome: Our work resulted in 15 leaders across Australia completing our Allies in Action program. Our leaders have gone on to develop Reconciliation Action Plans/First Nation Strategies with their organisations, employed Aboriginal staff within their organisations, set up collaborations, and offered education and training scholarships within their organisations.
Masterclass - Allies in Action
We helped with: Cultural coaching and mentoring for non-Aboriginal staff leading internal projects on reconciliation and stakeholder engagement.
Approach: Coaching support and mentorship to build the skills, capability, and confidence to build momentum and influence bold leadership on reconciliation and critical conversations about race within the organisation.
The program we delivered was iCulture360—our marquee program focusing on the intersection of critical reflection, unconscious bias, courageous leadership, empathy, effective communication, and strategic implementation while operating from a culturally safe and trauma-informed lens to improve the lived experiences of Aboriginal people and communities.
Outcome: We nurtured and facilitated the personal growth and professional development of corporate change-makers to be robust, transparent, and thoughtful leaders within Pfizer for reconciliation, and diversity, equity, and inclusion.
Leadership - Pfizer
NSW Department of Planning and Environment
We helped with: Aboriginal stakeholder engagement for the development of NSW Aboriginal Regional Water Strategies to build the state-wide NSW Aboriginal Water Strategy.
Approach: We facilitated Aboriginal stakeholder information and engagement sessions in the Murrumbidgee and Murray regions to determine localised needs for cultural heritage, land management, infrastructure, water access and licenses. We recruited and liaised with community members, advocacy bodies and organisations to seek relevant and appropriate advice to inform the design and implementation of localised Aboriginal water plans.
Outcome: The project of community and stakeholder engagement in the Murrumbidgee and Murray regions was completed in July 2021.
Engagement - NSW Department of Planning and Environment
We helped with: The design and delivery of the Pfizer Reflect RAP Communications Plan to identify and engage with key stakeholders within Aboriginal communities including Aboriginal Community Controlled Organisations and advocacy bodies, state, and federal governments, and industry partners.
Approach: We focussed on defining what reconciliation means to the organisation and how to effectively respond to the learning and leadership needs of our internal colleagues to ensure the activity and contribution of Pfizer to reconciliation in Australia is meaningful and has impact. An objective of us was to understand and ensure visibility of the organisation values and commitments to reconciliation and relationship building with Aboriginal communities.
Outcome: Our work contributed to the design and implementation of the inaugural Pfizer Reflect RAP Communications Plan. The strategy will be implemented during the Reflect RAP timeframe.
Communications - Pfizer
NSW Department of Education – Early Childhood Education Directorate
Client: NSW Department of Education – Early Childhood Education Directorate
We helped with: Aboriginal community and service engagement to co-design an Aboriginal Early Childhood Education (ECE) Strategy to address gaps in education outcomes for Aboriginal children and aligned to the updated Closing the Gap targets.
Approach: We engaged with Aboriginal community members, Aboriginal community-controlled organisations, mainstream service providers, advocates, and government stakeholders to identify the barriers for greater participation in ECEs for Aboriginal children and determine how Aboriginal communities want services shaped and delivered.
We explored how to empower and engage Aboriginal families and communities in ECE and ensure Aboriginal early education is everyone’s business to identify strategies that define and maintain best-practice approaches in the sector.
Outcome: Our stakeholder engagement led to the development of First Steps – the NSW Aboriginal Children’s Early Childhood Education Strategy 2021-2025
Engagement - NSW Department of Education – Early Childhood Education Directorate
Lifeline via CIRCA
We helped with: Review of the cultural appropriateness of the DV-alert Indigenous workshops training including delivery and long-term impacts for participants, communities, and workplaces.
Approach: We observed several DV-alert Indigenous training workshops state-wide in NSW and reviewed content, delivery, and community engagement processes for the program. In addition, we reviewed the program logic, engaged in stakeholder consultation, participated in the workshops, analysed data collected from surveys and reported data to the funding body within a specified timeframe.
Outcome: An evaluation was presented to Lifeline Australia on the DV-alert Indigenous stream assessing cultural relevancy and the impact on participant’s behaviour and workplace culture and practice.
Advisory - Lifeline via CIRCA
The Sydney Children’s Hospitals Network
We helped with: The design and delivery of The Sydney Medical Health Program Child and Adolescent Specialty Block ‘Aboriginal Child Health’ and the RACP Professional Qualities Program for medical trainees.
Approach: We designed and delivered the curriculum for Aboriginal health sessions specifically exploring the immediate needs of greater healthcare service provision in paediatrics. SCHN—a tertiary healthcare provider engages with Aboriginal communities nationwide therefore the advice and education for skills development in empathy, communication, stakeholder engagement and advocacy are critical for non-Indigenous clinicians to provide best practice care from a culturally safe and trauma-informed lens.
Outcome: We delivered our training to approximately 350 medical students and clinicians and received the Excellence in Teaching award for the Discipline of Child and Adolescent Health in the University of Sydney Medical Program.
Leadership - The Sydney Children’s Hospitals Network
Child and Community Health- The Sydney Children’s Hospitals NSW
We helped with: Determination of and planning for implementation of the Child and Community Health organisation objectives and core activities relating to the expansion of clinical services, advancing research, policy design, patient advocacy and strengthening opportunities for education and training.
Approach: We facilitated stakeholder engagement and strategic planning to explore Child and Community Health achievements, understand client experiences and needs, assess service expansion opportunities, and define the identity of Child and Community Health within the Sydney Children’s Hospitals Network. We met individually with team members, facilitated a planning day using design thinking methodologies and undertook a desktop review.
Outcome: We provided Child and Community Health leaders and senior managers with advice on strategic planning, resource allocation and strategies for increased visibility within the Sydney Children’s Hospital Network.
Leadership - Catholic Care – Wilcannia Forbes
NSW Health – Sexual Transmitted Infections Program Unit
We helped with: Engagement with key stakeholders in NSW Health and Aboriginal Community Controlled Sector to understand and better respond to the sexual health needs of Aboriginal communities in NSW.
Approach: We facilitated six-monthly forums to identify rates and trends and structural drivers of risk and prevention of STIs in young Aboriginal people. Our work explored the priority sexual health needs that need to be addressed, projects and activities that would enable better outcomes and the experts and organisations that needed to be engaged. Our work included large group forums, one-on-one consultations, and a desktop review.
Outcome: Our work contributed to the implementation of the NSW Sexual Health Promotion Action Plan.
Advisory - NSW Health – Sexual Transmitted Infections Program Unit
Cultivating effective Aboriginal community engagement
We helped with: Our masterclass helps you design culturally appropriate and relevant stakeholder engagement strategies and provides you with an understanding of core principles and values to ensure the planning, implementation, and outcomes of your engagement and consultation are effective and meet the unique needs of Aboriginal people and communities.
Our approach: The masterclass is delivered over a two-day period either publicly or in-house for large organisations with several stakeholder engagement projects.
Outcome: Our masterclass provides you with a decision-making framework to define purpose, implementation, and outcomes for Aboriginal stakeholder engagement. We provide you with advice on the right questions to ask about cultural and community protocol, the diversity within stakeholder groups, and how to design and implement effective communications strategies.
Masterclass - Cultivating effective Aboriginal community engagement
NSW Department of Communities and Justice
We helped with: Stakeholder engagement with Aboriginal women attending court as survivors or witnesses in domestic violence offences to understand the barriers and solutions for accessing court support services.
Approach: We engaged Aboriginal women state-wide in yarning circles with the intent of listening to and learning from lived experts who experienced DFV and judicial processes to understand experiences, the barriers, how empowered and solutions needs to look moving forward. Our methodology included group facilitation and one-on-one stakeholder engagement, thematic analysis, data familiarisation and coding.
Outcome: Our work contributed to cross-government planning and leadership to address barriers preventing Aboriginal women from attending court as survivors or witnesses and solutions to improve the accessibility of court support services.
Advisory - NSW Department of Communities and Justice
NSW Department of Education – ECE Directorate
We helped with: Leadership workshops with the Early Childhood Education Directorate team to support the implementation of the First Steps – the NSW Aboriginal Children’s Early Childhood Education Strategy 2021-2025. Our collaboration focussed on defining individual and team values, culture, and strategies for impact within the Department and external stakeholders.
Our approach: We hosted five masterclasses with the team over a two-week period focussed on values, culture, communication, relationship building, and collaboration. We collaborated with the leadership team to understand the unique needs of the collective and strategies for best engagement.
Outcome: The team explored their individual values and strengths to achieve the objectives and outcomes of First Steps over the next twelve months.
Masterclass - NSW Department of Education – ECE Directorate
The Sydney Children's Hospitals Network + Western Sydney LHD
We helped with: Stakeholder engagement to design and implement an Aboriginal Legacy Strategy for the Westmead Redevelopment Project. The redevelopment commenced in 2015 and houses complex and critical care services in a multi-story facility for adult and paediatric patients in Western Sydney and state-wide.
Approach: We provided stakeholder engagement support and advice on the design and delivery of strategic planning with the objective to build trust, provide culturally safe and welcoming environments, strengthen education and employment of local Aboriginal communities, and improve health outcomes. We recruited and hosted focus groups, connected project management teams with local communities and consultative groups. We advised data collection and analysis to support the implementation of advice from the community into the decision-making and implementation.
Outcome: Our work contributed to the design, implementation, and performance monitoring of the Westmead Redevelopment Aboriginal Legacy Strategy. The strategy remains a living document as the project progress with Stage 2 and 3 with the expected completion by 2025.
Communications - The Sydney Children's Hospitals Network + Western Sydney LHD
City of Parramatta Council
We helped with: Stakeholder engagement to identify strategies to increase Aboriginal audience engagement and artist participation and elevate the voices of Aboriginal and Torres Strait Islander youth in the City of Parramatta arts and culture strategy specifically for the Riverside Theatre.
Approach: We recruited for and facilitated two separate full-day consultation sessions targeted to Aboriginal youth in Western Sydney and subject-matters experts in the arts and culture industry from metropolitan Sydney. Our strategy for consultation included yarning, design thinking segmentation, one-on-one conversations, and desktop analysis to determine what the City of Parramatta arts and culture strategy would include and how implementation would need to occur to be successful and meet the needs of local Aboriginal communities.
Outcome: Our stakeholder engagement and consultation has contributed to the design and implementation of the City of Parramatta Aboriginal Arts and Culture Strategy.
Engagement - City of Parramatta Council
We helped with: Design, development, and implementation of the Reflect Reconciliation Action Plan (RAP) 2022-2023.
Approach: Advice on the design, development, and implementation of the inaugural Reconciliation Action Plan for Pfizer. Our focus was to build the knowledge and capacity of the organisation and colleagues to understand the lived experiences of Aboriginal people and communities in relation to health conditions, social determinants and institutional barriers preventing access to healthcare provision.
We worked in close partnership staff to build the vision, purpose, and mission to define Pfizer’s reconciliation action via consultation, participation in team meetings, drafting of content, facilitation of stakeholder engagement and desktop review and analysis of relevant copy and strategic plans.
Outcome: The Pfizer Reflect Reconciliation Action Plan is in the final stages of approval with Reconciliation Action.